Good consumer service is crucial in order to success running a business; there is nothing high-tech about helping customers get exactly what they will need. But technological innovation can make the method easier and even more efficient.

For many small businesses, purchasing information technology (IT) pays dividends within more ways than one. Not only can technology help businesses establish a unternehmensidentität and lower the expense of doing business, it can also assist level the enjoying field.

The Dell/National Federation of Self-employed Business (NFIB) Small company Excellence Award, founded in 2004, respects small enterprises that transfuse the spirit of innovation and apply IT to improve typically the customer experience.

Believe big, win large

The winner are getting $30, 000 inside technology and expert services from Dell; a Day together with Dell program together with Dell executives, which includes Michael Dell, to share best company practices; a very long time account to NFIB; in addition to other prizes. Nine other companies will certainly receive a Dell Latitude notebook and a one-year membership to NFIB. The finalists for the 06\ award are:

• AMAD Logistics, an international freight forwarder and logistics organization.

• DataCert Incorporation., a fast-growing supplier of electronic invoicing and corporate legal spend-management solutions.

• Errand Solutions, which gives customized errand-running plus concierge services being an employee benefit in addition to customer relationship improvement to health proper care, hospitality, residential house and corporate organizations.

• Harrison’s Roof structure Truss, L. T. C., a maker of engineered wood roof and flooring trusses.

• Mini Technology Services Inc., which develops plus manufactures electronic items.

• National Association of System Administrators Inc., provides a new 24-hour, Web-based consumer portal through which clients can trail service calls plus on-site parts storage space.

• Ntelicor L. Bank Statement Loans California , an information-technology consulting and staffing needs firm.

• Pipal Research Corp., the team of strategists and investment brokers who provide analysis and analytical providers.

• Sew Just what? Inc., a theatrical drapery manufacturer plus custom sewing services.

• TRS Consultants Inc., a multidisciplinary engineering and building management firm.

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